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Terms & Conditions

Terms & Conditions

Acceptance of the Terms
By registering an account, accessing or using Underdogs Casino's platform, you agree to be bound by these Terms and Conditions (the "Agreement"). This Agreement is a binding contract between you and Underdogs Casino, and it sets out the rules for your use of our platform. Please read this document carefully before agreeing to its terms.

Eligibility Requirements
To register an account with us, you must:

  1. Be at least 18 years old (or the age of majority in your jurisdiction) or older.
  2. Not be a resident of any country subject to specific restrictions by our platform (see "Geographic Restrictions" below).
  3. Provide accurate and complete information about yourself during registration.

Minimum Age Requirements
To use Underdogs Casino's services, you must meet the minimum age requirements set out above. If you are under 18 years old, you may not register an account or access our platform.

Geographic Restrictions
We reserve the right to restrict access to our platform in certain countries or regions. Please check our "Supported Countries" list for more information on which jurisdictions we operate in and where restrictions apply.

Account Registration Rules

  1. You must provide accurate and complete information during registration.
  2. You may only register one account per user. If you attempt to create multiple accounts, we reserve the right to suspend or close them without notice.
  3. When registering an account, you will be required to verify your identity using our approved verification procedures.

Identity Verification and KYC
We require all users to undergo identity verification (KYC) as part of their registration process. This involves providing identification documents that match our platform's requirements.

Account Accuracy Obligations

  1. You must ensure the accuracy and completeness of information provided during registration.
  2. If any of your account details change, please update them immediately through our website or mobile app.

Account Security Responsibilities
You are responsible for maintaining the security of your account login credentials (username, password, etc.) and for protecting against unauthorized access to your account.

Login Credentials and Password Protection

  1. You must choose a secure and unique username and password.
  2. Avoid sharing your login credentials with others or using publicly accessible computers/computers connected to public networks for accessing Underdogs Casino's platform.
  3. We reserve the right to reset your account passwords at any time, without prior notice.

Restricted Behaviour and Prohibited Activities
Please see our list of restricted behavior below:

  • Creating multiple accounts
  • Sharing login credentials with others or using shared devices/computers
  • Engaging in multi-accounting or bonus abuse activities (see "Bonus Abuse Prevention" below)
  • Using VPNs, proxy servers, or similar tools to bypass geographical restrictions

Multi-Accounting and Fraud Prevention
We reserve the right to suspend or close accounts found engaging in prohibited behavior, including but not limited to:

  • Creating multiple accounts for personal gain
  • Sharing login credentials with others or using shared devices/computers

Bonus and Promotion Rules

  1. All bonuses are subject to terms set out by Underdogs Casino's marketing team.
  2. Bonus abuse prevention policies may include restrictions on:
    • Maximum bonus amounts per user
    • Multiple account activation for bonuses
    • Bonus abuse detection tools
  3. We reserve the right to suspend or cancel promotions at any time without prior notice.

Wagering and Gameplay Conditions
You must:

  • Ensure that you meet all wagering requirements before requesting withdrawals.
  • Follow our platform's rules, guidelines, and gaming instructions at all times.
  • Not engage in betting behavior outside of authorized jurisdictions

Bonus Abuse Prevention

  1. Bonus abuse will result in account suspension or closure without notice.
  2. Engaging in bonus abuse activities (e.g., multiple account activation) may lead to permanent restrictions from Underdogs Casino's services.

Deposits and Withdrawals
Please refer to our Deposit/Withdrawal Policy for more information on how deposits and withdrawals are processed, including fees associated with these transactions.

Verification before Withdrawals

  1. To withdraw funds, you must undergo identity verification (KYC) procedures.
  2. We reserve the right to request additional documentation at any time during withdrawal processes.

Processing and Review Procedures
All deposit/withdrawal requests will be reviewed in accordance with our policies and applicable regulations.

Responsible Gambling Expectations

  1. Underdogs Casino encourages all users to engage responsibly while using their services.
  2. Users must not exceed deposit or loss limits set out by us (or by local regulatory bodies).

Self-Exclusion and Account Restrictions
We respect your right to self-exclude from our platform for a period of time, as set forth below:

  • 3 months
  • 6 months
  • 1 year
  • 3 years
  • 5 years
  • 10 years

Upon enrolling in self-exclusion, you will be unable to deposit, play games, win prizes or receive bonuses while your account remains excluded. Your real-money deposits at the time of enrollment will also be refunded within five business days.

Game Fairness and RNG Systems
We use approved Random Number Generator (RNG) systems for all our gaming activities. Results are subject to fair gaming procedures outlined below:

  • Underdog Sports, LLC operates a secure platform with guaranteed game fairness.
  • Contests' results are determined by the outcome of games as set out in the applicable rules.

Technical Interruptions or Voided Gameplay
Underdogs Casino is not responsible for any technical interruptions (e.g., hardware failure, server downtime), which may cause voided gameplay or unclaimed bonuses. You will be notified accordingly upon encountering such issues.

Suspension or Closure of Accounts

  1. We reserve the right to suspend or close your account at our discretion.
  2. Such actions can result from:
    • Prohibited behavior (e.g., bonus abuse, multi-accounting)
    • Failure to comply with platform policies
    • Breach of applicable laws

Intellectual Property and Platform Ownership

  1. Underdogs Casino owns all rights in its name, branding, logos, graphics, software, processes, inventions.
  2. You acknowledge that our intellectual property is protected by copyright law.

Limitation of LiabilityWe will not be liable to you for any damages arising from your use or access to the platform (e.g., losses incurred).

Modification of Terms

  1. We may modify these terms at any time without prior notice.
  2. Your continued use of our services implies acceptance and agreement with all amendments.